our return policy, in a meet cute way 💌
Hey friend! We know return policies are usually… well, a little stiff. But we like to do things differently here. Here’s how we handle returns while keeping your experience sweet and simple.
When Can You Return? ✨
If something arrives and it’s defective, damaged, or just not what you ordered, let us know within 14 days of delivery. We’ll make it right—promise.
What About Non-Defective Items? 💖
Since our goodies are handmade with love, we can’t accept returns on items that are perfectly fine, unless there’s a special circumstance. But we’re always happy to chat if something feels off.
How to Return 📨
Email us at hello@themeetcuteco.com with your order number and what went wrong.
We’ll guide you on the best way to send it back.
Once we receive it, we’ll issue a refund or replacement quickly.
Refunds & Exchanges 💌
Refunds are issued to your original payment method.
Exchanges are available for the same item (if in stock) or something equally delightful.
Tiny Print, Big Heart ❤️
Return shipping costs are on us if it’s our mistake.
Please return items in their original condition so we can make sure the next person has a meet-cute moment too.
Questions? Always reach out at hello@themeetcuteco.com. We love to help.